AINuma Support
We're here to help you get the most out of AINuma. Reach out anytime and we'll get back to you as soon as possible.
Contact Support
- Address
- Van Polanenpark 66
Wassenaar, 2241 RS
The Netherlands - Support Hours
- Monday – Friday9:00 AM – 6:00 PM PSTSaturday10:00 AM – 4:00 PM PSTSundayClosed
Clinic plan customers have access to priority support.
Frequently Asked Questions
How do I contact support?
Email us at support@ainuma.com with your account email and a description of your issue. We typically respond within one business day.
How do I reset my password or sign in?
AINuma uses secure sign-in with your Google account. If you're having trouble signing in, try a different browser or clear your cookies. If the issue persists, contact support@ainuma.com.
How do I manage or cancel my subscription?
You can manage your subscription from your account settings in the app. To cancel, go to Settings → Billing. You can also email support@ainuma.com and we'll help you.
How do I request deletion of my data?
You can request account and data deletion by emailing privacy@ainuma.com. See our Privacy Policy for full details on how we handle your data.
Where can I find the Privacy Policy and Terms of Service?
Our Privacy Policy and Terms of Service are available on this website. Links are provided below.