AINuma Support
We're here to help you get the most out of AINuma. Reach out anytime and we'll get back to you as soon as possible.
Contact Support
Address
Van Polanenpark 66
Wassenaar, 2241 RS
The Netherlands
Support Hours
Clinic plan customers have access to priority support.
Frequently Asked Questions
How do I contact support?
Email us at support@ainuma.com with your account email and a description of your issue. We typically respond within one business day.
How do I reset my password or sign in?
AINuma uses secure sign-in with your Google account. If you're having trouble signing in, try a different browser or clear your cookies. If the issue persists, contact support@ainuma.com.
How do I manage or cancel my subscription?
You can manage your subscription from your account settings in the app. To cancel, go to Settings → Billing. You can also email support@ainuma.com and we'll help you.
How do I request deletion of my data?
You can request account and data deletion by emailing privacy@ainuma.com. See our Privacy Policy for full details on how we handle your data.
Where can I find the Privacy Policy and Terms of Service?
Our Privacy Policy and Terms of Service are available on this website. Links are provided below.